Privacy Policy
Last updated: March 2025
1. Introduction
Business Interaction Zone ("BIZ", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our community platform and mobile application.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name and profile photograph
- Mobile number and email address
- Business name, type, and description
- City of residence
Usage Information
- Log data including IP address, browser type, and pages visited
- Device information and operating system
- Referral activity and business interaction records within Episodes
3. How We Use Your Information
We use the information we collect to:
- Create and manage your BIZ member profile
- Facilitate connections and referrals within your Episode
- Send service-related communications and updates
- Display your profile to other members in your Episode
- Analyse usage patterns to improve our platform
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information to third parties. Your profile information (name, business details, photo) is visible to other verified BIZ members within your Episode and franchisee network.
We may share your information with service providers who assist in operating our platform, subject to confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a supervisory authority
8. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and understand usage patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: